Follow one job from site to handover

Job 2417 is a fictional service connection. Step through how its records are captured on site, checked in the office, brought together for the commercial team and assembled for the client.

About the examples

Client work is only published with the client’s permission. Job 2417 is fictional: it shows the kind of workflow we can design and build, not the record of a real project.

01Worked example

From a day on site to an organised job pack

Four stages of one job. Each builds on the information captured at the stage before, so it is checked and reused rather than typed out again.

Job 2417 Service connection, Station Road

Example: Demonstration using fictional data. Nothing you do here is saved or sent.

Stage 1 of 4, Tue 14 May, 16:42

Site record

Before leaving site, Gang 3 records the day against Job 2417: the work done, 5 photographs, and a note about an existing duct they had to hand dig around.

  • Recorded once, while the details are fresh, rather than written up later
  • Photographs are attached to the job, not sent separately by message
  • Anything unexpected is noted with its position, as it happens
Who
Gang 3, on site
Passes to
Office review

Submitted from site

Site recordJOB 2417 · TUE 14 MAY
  • TaskExcavate, lay and connect 22 m of 63 mm service pipe
  • CrewGang 3
  • Photographs5 attached
  • IMG_0412 · Trench open
  • IMG_0413 · Existing duct at 8 m
  • IMG_0414 · Hand dig around duct
  • + 2 more

Existing duct found at 8 m. Hand dug around it and recorded its position.

Submitted from site 16:42Sent to office

Stage 2 of 4, Wed 15 May, morning

Office review

The office checks the record against what this type of job needs. 4 of the 5 items are there. The reinstatement photograph is missing, so it is flagged and requested from the gang with the job reference attached.

  • The check follows a list agreed for this type of job
  • In this example, the gap shows up the next morning rather than at valuation or handover
  • The request goes straight back to the people who can answer it
Who
Office team
Passes to
Commercial evidence

Office completeness check

Completeness checkJOB 2417
  • Daily recordReceived
  • Trench and pipe photographsReceived
  • Reinstatement photographMissing
  • Materials usedReceived
  • Supervisor sign-offReceived
4 of 5 items received

Request sent to site

Request to siteJOB 2417
  • ItemReinstatement photograph
  • Sent toGang 3
  • StatusAwaiting site

Please add a photograph of the finished reinstatement to Job 2417.

Sent from the office reviewWED 15 MAY

Stage 3 of 4, Thu 16 May

Commercial evidence

With the photograph received, the records are brought together for the commercial team: quantities from the daily records, and the note and photographs about the hand dig around the existing duct.

  • Quantities come from the site records instead of being retyped
  • Each item can be traced back to the record and photographs behind it
  • The records support the commercial team’s review; the decisions stay with the team
Who
Commercial team
Passes to
Client handover

Grouped for the commercial team

Commercial recordsJOB 2417
  • Service pipe laid22 m
  • Connection made1
  • Surface reinstated6.5 m²
  • Hand dig around existing ductNote and 2 photos

From the site record: Existing duct found at 8 m. Hand dug around it and recorded its position.

Linked to the daily record and 6 photographsFor review

Job pack so far

Job packReady for review
  • Daily record1 record
  • Photographs6 photos
  • Reinstatement recordIncluded
  • Materials and test recordsIncluded
  • Supervisor sign-offIncluded
Prepared for commercial review16 MAY

Stage 4 of 4, Once reviewed

Client handover

The completion pack is assembled in the order and format the client asks for, checked by the office, and submitted by your team through the client’s own process.

  • Evidence was gathered as the work happened, so the pack is assembled rather than chased
  • A consistent structure, arranged to each client’s requirements
  • Your team decides what is sent, and when
Who
Office team
Passes to
The client, submitted by your team

Prepared for the client

Completion pack summaryJOB 2417
  • Job2417 · Service connection
  • LocationStation Road
  • WorkExcavate, lay and connect 22 m of 63 mm service pipe
  • Records1 daily record · 6 photographs
  • Reinstatement6.5 m², photographed
  • Checked byOffice, then commercial team
Arranged to the client’s requirementsReady for your review

02Walkthroughs

The same pattern, in 3D

Short animated walkthroughs with fictional data. Each follows one record from where the work happens to an organised pack.

  • A render from the walkthrough “A working day. Connected.”.

    Example3D walkthrough · fictional data

    A working day. Connected.

    A utility works site: a job record goes from a supervisor’s tablet to the office, back for a missing photograph, and into a job pack.

    Open the walkthrough
  • A render from the walkthrough “On record before it’s covered”.

    Example3D walkthrough · fictional data

    On record before it’s covered

    A groundworks pour: hidden works photographed before they are covered, the delivery ticket matched, and a changed condition noted for the commercial team.

    Open the walkthrough
  • A render from the walkthrough “No sign-off with anything missing”.

    Example3D walkthrough · fictional data

    No sign-off with anything missing

    A workshop inspection bay: the full item list, the brake test and the rectification recorded before the declaration is signed.

    Open the walkthrough
  • A render from the walkthrough “Every item accounted for”.

    Example3D walkthrough · fictional data

    Every item accounted for

    A school physics prep room: every item in its place, the monthly source check, bookings and returns, and the termly summary.

    Open the walkthrough
  • A render from the walkthrough “Every door, drill and check”.

    Example3D walkthrough · fictional data

    Every door, drill and check

    A school site: the daily checks, an alarm test, a fire door flagged, a lockdown drill and a contractor permit, ready at short notice.

    Open the walkthrough
  • A render from the walkthrough “One price list, everywhere it’s shown”.

    Example3D walkthrough · fictional data

    One price list, everywhere it’s shown

    A group of three practices: one approved price list published everywhere, a monthly drift check and a complaint with its two clocks.

    Open the walkthrough

Next step

Which part of Job 2417 looks like your week?

Bring one process: site records, completion evidence, or information retyped between systems. We will talk it through and suggest a sensible next step.

Prefer email? hello@oneinfra.co.uk